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var(--border);justify-content:space-between;align-items:center;padding:12px 16px;display:flex}.chat-active-info{align-items:center;display:flex}.chat-active-info h4{color:var(--text-primary);margin:0 0 2px;font-size:15px}.chat-contact-phone{color:var(--text-secondary);font-size:13px}.btn-toggle-bot{cursor:pointer;border:none;border-radius:20px;align-items:center;gap:6px;padding:6px 12px;font-size:13px;font-weight:500;transition:all .2s;display:flex}.btn-toggle-bot.bot-active{color:#2e7d32;background:#2e7d321a}.btn-toggle-bot.bot-active:hover{background:#2e7d3233}.btn-toggle-bot.bot-paused{color:#c62828;background:#c628281a}.btn-toggle-bot.bot-paused:hover{background:#c6282833}[data-theme=dark] .btn-toggle-bot.bot-active{color:#81c784;background:#81c78433}[data-theme=dark] .btn-toggle-bot.bot-paused{color:#e57373;background:#e5737333}.chat-messages{flex-direction:column;flex:1;gap:12px;padding:20px;display:flex;overflow-y:auto}.chat-message{border-radius:8px;max-width:65%;padding:8px 12px;font-size:14px;line-height:1.4;position:relative;box-shadow:0 1px 1px #0000001a}.message-received{background:var(--surface);color:var(--text-primary);border:1px solid var(--border);border-top-left-radius:0;align-self:flex-start}.message-sent{background:var(--brand);color:#fff;border-top-right-radius:0;align-self:flex-end}.message-time{opacity:.7;text-align:right;margin-top:4px;font-size:11px}.chat-input-area{background:var(--surface);border-top:1px solid var(--border);align-items:center;gap:12px;padding:12px 16px;display:flex}.chat-input-area input{border:1px solid var(--border);background:var(--app-bg);color:var(--text-primary);border-radius:24px;outline:none;flex:1;padding:12px 16px;font-size:15px}.chat-input-area input:focus{border-color:var(--brand)}.chat-input-area button{background:var(--brand);color:#fff;cursor:pointer;border:none;border-radius:50%;justify-content:center;align-items:center;width:44px;height:44px;transition:background .2s;display:flex}.chat-input-area button:disabled{background:var(--border);color:var(--text-secondary);cursor:not-allowed}.chat-input-area button:not(:disabled):hover{filter:brightness(.9)}.chat-empty-state{color:var(--text-secondary);flex-direction:column;flex:1;justify-content:center;align-items:center;display:flex}.chat-empty-state svg{opacity:.5;margin-bottom:16px}.chat-slideshow-container{aspect-ratio:9/16;background-color:#f0f2f5;border:8px solid #333;border-radius:30px;width:100%;max-width:350px;margin:0 auto;position:relative;overflow:hidden;box-shadow:0 20px 40px #00000026}.chat-slideshow-container:before{content:"";z-index:10;background:#333;border-bottom-right-radius:12px;border-bottom-left-radius:12px;width:40%;height:20px;position:absolute;top:0;left:50%;transform:translate(-50%)}.chat-slide{opacity:0;pointer-events:none;width:100%;height:100%;transition:opacity .8s ease-in-out;position:absolute;top:0;left:0}.chat-slide.active{opacity:1;pointer-events:auto}.chat-slide-bg{object-fit:cover;z-index:1;width:100%;height:100%;position:absolute;top:0;left:0}.chat-bubbles-container{z-index:2;box-sizing:border-box;background:linear-gradient(#0000 30%,#00000080 100%);flex-direction:column;justify-content:flex-end;gap:15px;width:100%;height:100%;padding:20px 15px 40px;display:flex;position:absolute;bottom:0;left:0}.chat-bubbles-scroll-area{flex-direction:column;justify-content:flex-end;gap:12px;width:100%;max-height:100%;display:flex;overflow:hidden}.chat-bubble-wrapper{opacity:0;width:100%;max-height:0;margin-top:0;transition:opacity .5s ease-out,transform .6s cubic-bezier(.175,.885,.32,1.275),max-height .4s ease-in-out,margin .4s ease-in-out;display:flex;transform:translateY(20px)}.chat-bubble-wrapper.visible{opacity:1;max-height:500px;margin-top:4px;transform:translateY(0)}.chat-bubble-wrapper.right{justify-content:flex-end}.chat-bubble-wrapper.left{justify-content:flex-start}.chat-bubble{-webkit-backdrop-filter:blur(12px);border:1px solid #fff9;border-radius:20px;max-width:85%;padding:12px 16px;font-size:.95rem;line-height:1.4;position:relative;box-shadow:0 4px 15px #0000001a}.chat-bubble.right{color:#042500;background:#dcf8c6bf;border-bottom-right-radius:4px}.chat-bubble.left{color:#111;background:#ffffffbf;border-bottom-left-radius:4px}.chat-text{text-shadow:0 1px #fffc;letter-spacing:-.2px;font-weight:500}.chat-audio-player{align-items:center;gap:12px;padding-bottom:6px;display:flex}.audio-icon{color:#222;background:#0000000f;border-radius:50%;justify-content:center;align-items:center;width:34px;height:34px;display:flex}.audio-timeline{background:#00000026;border-radius:3px;flex:1;min-width:100px;height:5px;position:relative}.audio-progress{background:#25d366;border-radius:3px;width:30%;height:100%;position:absolute;top:0;left:0}.audio-thumb{background:#25d366;border-radius:50%;width:12px;height:12px;position:absolute;top:50%;left:30%;transform:translate(-50%,-50%);box-shadow:0 1px 3px #0006}.audio-duration{color:#444;font-size:.8rem;font-weight:600}.audio-transcript-divider{background:#0000001f;height:1px;margin:8px 0}